Frequently Asked Questions

Please review our Replacement Policy for more detailed information. We will replace any faulty drive within a year of purchase. Unfortunately, to deter piracy and duplication, we do not offer returns.

As with all AI's, all results should be reviewed and verified by the user. Think of an AI as an assistant; not the heavy lifter. Accuracy is important and ultimately the user's responsibility.

It is also important to note that specific LLM models only "know" what they are trained on. Some models work far better for certain tasks than others. For example, when working on a short story, a model trained on coding will perform less well than a model trained on creative writing. Also, MAGAN.AI does not access the internet for information, so current events are not "known" to the models.

Even a model that is trained on specific tasks can get "confused," based on things like total context it can manage, the prompt queries, or any other number of issues. Review and verify your results, and edit appropriately to meet your needs.

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